Leadership Communication

Leadership Communication - Persuasive communication

Who Do They Think They Are? How to Make Persuasion Last

One of the key themes of Practical Eloquence is that it is far, far better to get people to do things for their own reasons than for yours.

You’ve heard the trite old saying: “Give a man a fish and you feed him for a day; teach him to fish and you feed him for life.” It applies to persuasion as well as teaching. When you provide external incentives to get someone to change their behavior, it’s like giving them a fish. It’s easy to get people to do things to gain rewards or avoid punishments, but the desired behavior only lasts as long as you have the ability to a) monitor the behavior and b) furnish the necessary reward or punishment.  If you want to drive lasting behavior change, you’ve got to find ways to get people to do things for their own reasons, and the best way to do this is to use their sense of who they are to provide internal, long-lasting motivation.

I actually first learned this when I was 15, though I didn’t know it at the time. I was a member of the Jack Nelson Swim Club. Nelson had been an Olympic swimmer and Olympic coach, and was a legend in swimming circles. I wasn’t good enough to be coached directly by him, so when I was summoned to his office, I was terrified. I had been a smart-aleck and all-around pain in the rear to my coach and pretty much ignored his yelling and threats, but now I knew that I was in for it. I was already figuring out how I was going to tell my parents I had been thrown off the team.

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Leadership Communication - Presentations

Your Leadership Moment

Sometimes a lifetime of achievement can be decisively affected by your performance during several crucial minutes.

Twenty-one people spoke at the Democratic National Convention in Boston on July 27, 2004, including such well-known names as Edward Kennedy and Jesse Jackson. One speaker was a virtually unknown candidate for the Senate in Illinois, and his performance that night radically changed the trajectory of his career. Barack Obama seized his moment to stand out above the crowd and used it as a springboard to the most powerful job in the world.

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