It's all about you

It’s All about the YOU

Oct 12,2015 / Lean Communication, Uncategorized

With apologies to my alma mater, it’s not all about the U (especially the way their football team has been …

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Sales Management. Simplified.

Oct 9,2015 / Book reviews, Sales Books

I’ll get to my review of Mike Weinberg’s book, Sales Management. Simplified.: The Straight Truth About Getting Exceptional Results from …

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The Accidental Salesperson

Oct 5,2015 / Sales

Some people are natural-born salespeople. Not me. I may not have been the world’s worst salesperson when I started out, …

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challenger customer

The Challenger Customer

Sep 30,2015 / Book reviews, Sales Books

The folks at CEB have done it again—written a book that challenges traditional thinking about B2B sales and introduced a …

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Path of Least Resistance Words Saying Quote Bulletin Board

User-friendly Language Part 3: Friction

Sep 22,2015 / Lean Communication

In this three-part series on user-friendly language, we’ve seen how we make it too hard for listeners to understand us, …

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Entertainment concert lighting

User-friendly Language Part 2: Clear the FOG

Sep 17,2015 / Lean Communication

Have you ever come out of a meeting or presentation, and realized that you had trouble putting into words exactly …

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