Piggybacking off last week’s article about personal renewal and the importance of staying curious, I would like to recommend Curious: The Desire to Know and Why Your Future Depends On It. Why should a blog dedicated to persuasive communication care about a book on curiosity? I guess you’ll have to read the rest of this to find out…
For starters, being curious makes you easier to talk to. Actually caring enough to want to know about the other person is what gets us to ask questions and thus use our ears more than our mouths. Curiosity focuses attention and shows caring… If you want to be interesting to other people, show an interest in them; when you’re curious about them, and about the things that they care about, you will find that they will talk to you at length.
That’s called empathic curiosity, by the way, and it’s one of the three forms of curiosity that Leslie describes in his book.
Empathic curiosity is a key quality for successful salespeople as well. It’s the central ingredient in outside-in thinking, in which you strive to get what you want by helping the other person get what they want. You can find out a lot about the other person because it’s part of your job, or you can be intrinsically curious about who they are and what makes them tick—and people can tell the difference.
Besides showing you care, your curiosity is what prompts you not to accept the easy, surface answers, and to dig deeper into situations—to ask why with the tenacity of a four-year-old until you get to the real issues. This can be extremely useful in consultative selling, and especially in negotiations, where the ability to understand others’ perspectives can help uncover their true interests behind their declared positions.
Persuasion also depends to a large extent on having something useful or important to say, and that requires a mind filled with knowledge about the world, which you can only get if you are truly and deeply curious about how things work and how people think. This is called epistemic curiosity, and it’s the mechanism that drives us to learn for the sake of learning. Epistemic curiosity built our modern world because it led humans to explore outside the safety of their fire, to sail out of sight of land, and to question what the authorities called wisdom.
Epistemic curiosity is what the book is mostly about. It’s what drives us to dig deep into the details and nuances of a topic. The big difference between epistemic curiosity and the shallower sort is that it requires effort, and that effort is repaid through deeper learning and greater understanding. Of course, when you’re truly curious, the effort is not work, it is joy. It’s also curiosity with a specific direction, where you are in control of your own effort and learning, not pulled along by the latest shiny distraction that comes your way.
However, curiosity is not all good. While it may not kill you, it can certainly kill your productivity. The form of curiosity that fills your otherwise productive time is diversive curiosity, and unfortunately it’s probably the most common. It’s what attracts us to novelty; it’s shallow and strives for instant gratification. Unlike epistemic curiosity, diversive curiosity controls you. As Leslie tells us, imagine what you would tell someone from fifty years ago about the future:
“I possess a device, in my pocket, that is capable of accessing the entirety of information known to man. I use it to look at pictures of cats and get into arguments with strangers.”
It doesn’t have to be that way. The internet can make you smarter or dumber, depending on how you use it. Be careful what you put in your mind. Just as you are what you eat; you are what you read.
Curious is a fascinating blend of history and science. Chapter 2 explores the development—or lack thereof—of curiosity in children. Kids ask up to 100 questions per hour. Until about 30 months, their questions focus on what and where, and then they move on to why and how questions. Curiosity continues to flourish when adults answer the question and engage them with questions of their own, and dies when they don’t.
For me, the best chapter is the one in which Leslie demolishes the trendy idea that we don’t have to learn anything deeply anymore because we can Google it. We’re told that it’s more important to think critically and be creative than to stuff our minds with facts. The problem is that critical thinking and creativity require a deep database, because that’s the only way our mind can make the meaningful connections. In his words, ”Creativity starts in combination”, and you need a lot of useful information in your mind to make the necessary combinations.
Today we’re in the Age of Answers. The thing about Google is that it is very good at finding answers to things you specifically want to know, but it’s terrible at helping you stumble across things you don’t even know yet that you want to know more about.
The benefit of building your store of knowledge is why, according to recent research cited in this book, curiosity may be as important to success as intelligence and grit. It provides the intrinsic motivation to learn that keeps you engaged. To the curious, every day and every encounter is a new opportunity for growth.
Fortunately, curiosity is a state, not a trait. This means you can increase your general level of curiosity. Leslie provides seven suggestions.
7 ways to stay curious:
Stay foolish: don’t let success quench your curiosity.
Build the database: Facts are not separate bits of knowledge, they are nodes in a network of knowledge. “knowledge loves knowledge”.
Forage like a foxhog: Is it better to have deep or broad knowledge? Leslie’s take on the comparisons between hedgehogs and foxes is that you need t-shaped knowledge: deep in one area combined with breadth.
Ask the big Why. Understanding others’ motivations will make you a better negotiator and influencer.
Be a thinkerer. Ideas are nothing without hard work to make them come to fruition. Thinking and action have to go together, so you need both the big picture and the small details.
Question your teaspoons. Anything can be interesting if you study it closely enough.
Turn puzzles into mysteries. Turn puzzles into mysteries. Puzzles can lose their interest when solved. Mysteries can intrigue forever.
Well-researched and well-written, Curious is a fascinating book, which I strongly recommend.
 The only thing I did not like is the poor quality of the citations, because they make it difficult for those of us who are curious to dig even deeper into the topic.