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Chip Bell is one of the world’s top experts on customer loyalty and service innovation, as well as a very wise man. In this podcast, he shares his vision on several topics, including the nobility of service, the importance of appealing to higher motivations, and the characteristics of one of the most impressive leaders he has ever worked with.
One of the highest accolades I can give a speaker is that he or she made me want to be a better person after hearing them, and I trust you will agree with me that Chip does just that, in this podcast.